[Resolved] Yamaha Motor India — manufacturing defect and carelessness of service centre

Sohan Mahesh Mallik

from Bengaluru, Karnataka

Address:	560057
Website:	consumercomplaints.in

I purchased "fz darknight 150cc" on "22/02/2018". I noticed that back mudguard is slightly bent to right. I complained to showroom on the delivery day only but they told to bring d bike on monday and they will fix it, when i took it on monday they told to bring it on friday, and when i took the bike on friday they told me to leave the bike in the showroom only and it will be fixed by next day. When i went to get the bike today it was not yet fixed. I feel very bad about it sir. The showroom people are very careless, they didn't respond to my problem in a correct way. So i'm registering a complaint to you. So please take the required action about the service centre and my bike.
Showroom: sunil mehta marketing pvt. Ltd.
Tumkur main road,
Bengaluru-560057.

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Apr 5, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Mar 05, 2018

Updated by Sohan Mahesh Mallik Username: Sohan Mahesh Mallik
Mobile number: [protected]
E-mail I'd: sohan.s2mm.[protected]@gmail.com
Chassis number: ME1RG4422JO139312
Nature of complaint: Manufacturing defect and carelessness of service centre
Concerned dealership: Sunil Mehta Marketing Pvt. Ltd.
Tumkur main road,
Bengaluru-560057.
Retail date: 22/02/2018

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Comments

Saurabhgolu

from Hajipur, Punjab

Hi i am saurabh from hamirpur haimchal pradesh. I went for a service of my bike to the nearest servuce centre. But there is no availability of air filter or coolent to exchange for R15.