Yamaha Motor India — new fascino starting issue

Harish singh Koshyari

Address:

chakki MOD, udham Singh nagar

I bought yamaha fascino in june 19, from march20 onward it started problem while starting from both kick and self. I contacted service center but they are not responding, and says that u have to drag the bike to agency which is 30 km away, which is not possible without starting it.
I already bought the same model in jan 18 and the problem was same on that bike too. And at that time also agency forced me to buy new bike of same model saying that in new model this problem will not arise,

And so, i bought this bike, and again same issue i m facing. I m a middle class private worker and can't afford frequent replacement of bike. Plz look into the matter,

I am feeling mentally harrashment. And loosing faith in yamaha.
I am very much dissapoint by yamaha care.

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

May 08, 2020

Updated by Harish singh Koshyari Name - Harish singh Koshyari
[protected]
[protected]@gmail.com
Starting problem
ME1SFD1V3K0027757
Shri balaji motors Rudarpur
[protected]
Village Bhatt bhoj, P. O. - Mazra Anand Singh U. S. Nagar Uttrakhand

May 15, 2020

Updated by Harish singh Koshyari Sir, I updated all details on company's portal as u asked to do. But, still 3 days later no reply and call from service provider/yamaha side.