[Resolved]  Yamaha Motor India — no scratch card given

Address:500032
Website:www.yamaha-motor-india.com

Hello sir/ madam,

I bought a new yamaha fascino on 3rd november 2017 but so far no scratch card is been given as promised.
Prior to purchase i was been informed/ motivated by scratch card offer (2 assured gifts) but soon after purchase, i have been told like scratch cards are out of stock. I had also come to know that it's pending for several other customers who bought bikes before 1 month.

@ yamaha - please do not make false statements and help in getting my scratch card soonest?

Thanks,
Uday
([protected])
Email - [protected]@gmail.com
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Dec 18, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Problem in my yamaha fascino. When i release accelerator vehical produce much vibration. And i purchased vehical only one month ago from yamaha showroom sai suman motor dungarpur. Dealer did not rectify my problem and talk in very insolence way.
Kindly solve my problem and take further action
Yamaha Motor India Customer Care's response, Nov 16, 2017
Verified Support
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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