[Resolved]  Yamaha Motor India — no service provided.

Address:560043

Hi,
Recently i have buyed yamaha fassino from "pacer yamaha showroom" bangalore. I have following issues wrt "pacer yamaha showroom"
1. While buying scooter they said they have a offer of 4k by paytm. But after buying scooter only 2.5k was cashback with paytm. When questioned them, simply says offer us changed.
2. While buying they said service station is near by, but when my scooter came for 1st service suddenly there is no service station. And when asked - they said near by service station is suddenly closed. They are going to open new service station shortly. Else go to 10km away service station.
3.in this finding a new service station my 1st free service date is lapsed and they are not accepting my 1st service coupon.

All 3 problems are due to "pacer yamaha showroom" and they are purely cheating customer while buying scooters.
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May 4, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Much more distrub Yamaha agency and Yamaha motors 2 months ago but my engine problems will be not solved ...Stupid behaves ...per day he asked me you come and your problems solved but my problems not solved and i am going home sadly... 2 months per day i am coming and going only but my bike R 15 s problems not solved
Yamaha Motor India Customer Care's response, Apr 5, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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