Yamaha Motor India — No Support or Acknowledgement from customer care from Yamaha Moto

mahendra dasgude

Nov 11, 2021

Address:

pune

No Support or Acknolgment from customer care from Yamaha Motor India Regarding my below complete
I wanted the Aerox Yamaha Aerox 155 and after a good review on google about Shelar Yamaha - Wakdewadi visited on 15th Oct 2021 and booked the bike on the same day and they have given me 4th Nov 2021 as the delivery date I was happy because it was Laxmi puja day(Diwali) and paid the full amount on 2nd of Nov but surprise as per Showroom they haven't received new stock from the company I said ok because it happened sometime now its 11th of Nov and on-call they mention they sill not received new stock and they don't have bike also to display so I visited today and found they are laying I can see a bunch of new stock and new Aerox Monster in the display and one bike in the parking lot and its for Online booking customer I have made offline booking way before online booking start and now they are giving me 25 days more waiting I don't have money now to lodge complete against them in legal court please help.

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2021

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please share your contact details with us to assist you further.

Regards,
Team Yamaha India

Nov 13, 2021

Updated by mahendra dasgude my Contact Details are below and the same is mentioned in the attached file
Mob:- [protected]
dasgude.[protected]@gmail.com

Nov 16, 2021

Updated by mahendra dasgude Can you please provide me any updates I tried from all available sources to get updates from our end but still no support from your end

Nov 19, 2021

Updated by mahendra dasgude The showroom called me to pay the remaining RS-517 and they will allot me the vehicle but after paying not get any update regarding allotment.

Nov 23, 2021

Updated by mahendra dasgude I tried multiple times now its almost a weeks letter still no response to Consumer forum portal so just imagin how they treat customer

Nov 26, 2021

Updated by mahendra dasgude when yamaha will reply they even give respect to consumer forum also ?

Dec 01, 2021

Updated by mahendra dasgude irresponsible and negligent about customers can they do same in Europe or any other part of nation