[Resolved] Yamaha Motor India — One malfunctioning battery was installed during buying

Sai Sjit De

from Kandi, West Bengal

Address:	Khordha, Odisha, 751024
Website:	www.yamaha.com

I bought my yamaha fazer on 05/05/2017 from your dealer hindustan wheels in bhubaneswar, odisha. My engine no. G3j3e0022863, chasis no. Meirg4444h0003428. On 24th june '17, when i was unable to start the engine, i called the yamaha service center person to help me. They came and took it to the service center. There they noticed the liquid was leaking badly which implies that the battery installed was malfunctioning, which was a great cheating with the customer buying new bike from there. They suggested me to claim for warranty. Though they replaced it, but i couldn't understand why should i suffer? I strongly request you take drastic action against this yamaha showroom dealer.
Regards,
Shreejit de
[protected]@gmail.com
Mob. No. [protected]
Odisha

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Aug 11, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Yamaha Motor India Customer Care's response Dear Shreejit De,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha