[Resolved] Yamaha Motor India — parts not availability on time taking to much time to repair bikes

Vikas....942466

from Powai, Maharashtra

Address:

Indore lig colony, 452010

I had an accident with my new bike yamaha r15 v3 and i took claim on my bike all the claim formalities are already done on time like estimated bill and repair bill everything is completed before expected time but the problem is yamaha service centre is taking to much time to deliver vehicle parts like my bike lights are on back order it about a month i left my bike on service centre and still they are not able to commit exact time at which my bike will be completed so kindly take an action because i need my vehicle i am working on night shift so i can't use pubic transport and spent 2 lakh rs for this bike take an action against this rough compony

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Apr 18, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha