[Resolved] Yamaha Motor India — permanent number not received | |||||
Hollo, Two months ago I purchased new Scooter on 25th June 2017 but till date i haven't receive neither permannet number nor temp/Permanent RC for my Vehicle. Details are: Customer Id2022000H4417G30 Invoice No478 Invoice Date[protected] Model NameYAMAHA CYGNUS ALPHA Model CodeBP1200 Dealer NameJ.M.MOTORS PVT. LTD. Dealer StateUttar Pradesh Dealer CityNOIDA [protected][protected][protected][protected][protected][protected]--- Below are my Emails which i have sent to Yamaha people and their replies. IYM_YES_YAMAHA via globalymc.onmicrosoft.com Aug 16 (8 days ago) to me Dear Sir, Greetings for the day. We apologies for the inconvenience caused to you. This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution. If you have any further queries, please feel free to contact us. Best Regards, Customer Care India Yamaha Motor Toll Free:[protected] www.yamaha-motor-india.com From: Sohan Sarkar [mailto:[protected]@gmail.com] Sent: Saturday, August 12, 2017 12:18 PM To: IYM_YES_YAMAHA Cc: Sohan Sarkar Subject: Re: Require Permanent Number Hello Team, Any update on my query?? My complaint ID is : IC-31990-Q7S6. Regards, Sohan Sarkar On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote: Dear Concern, Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha) Please proceed your further process Thanks Regards, Sohan On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote: Dear Concenr, I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter. Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days. Details are as follows: Customer Id2022000H4417G30 Invoice No478 Invoice Date[protected] Model NameYAMAHA CYGNUS ALPHA Model CodeBP1200 Dealer NameJ.M.MOTORS PVT. LTD. Dealer StateUttar Pradesh Dealer CityNOIDA Name: : Sohan Sarkar Registered Email ID : [protected]@gmail.com Registered Phone# : [protected] Permanent address : G-184 Sector 56 Noida (U.P) let me know incase any detail is required. Need your prompt response ASAP. Regards, Sohan Sohan Sarkar Aug 21 (3 days ago) to sohans, Yes Hi, Any update?? 5 days ago i recieved a call from you and i have been told that i will be get resolution within 48 working hours. No alarm since then. Kindly look into the matter as priority. Regards, Sohan On 16-Aug-2017 8:01 PM, "IYM_YES_YAMAHA" wrote: Dear Sir, Greetings for the day. We apologies for the inconvenience caused to you. This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution. If you have any further queries, please feel free to contact us. Best Regards, Customer Care India Yamaha Motor Toll Free:[protected] www.yamaha-motor-india.com From: Sohan Sarkar [mailto:[protected]@gmail.com] Sent: Saturday, August 12, 2017 12:18 PM To: IYM_YES_YAMAHA Cc: Sohan Sarkar Subject: Re: Require Permanent Number Hello Team, Any update on my query?? My complaint ID is : IC-31990-Q7S6. Regards, Sohan Sarkar On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote: Dear Concern, Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha) Please proceed your further process Thanks Regards, Sohan On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote: Dear Concenr, I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter. Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days. Details are as follows: Customer Id2022000H4417G30 Invoice No478 Invoice Date[protected] Model NameYAMAHA CYGNUS ALPHA Model CodeBP1200 Dealer NameJ.M.MOTORS PVT. LTD. Dealer StateUttar Pradesh Dealer CityNOIDA Name: : Sohan Sarkar Registered Email ID : [protected]@gmail.com Registered Phone# : [protected] Permanent address : G-184 Sector 56 Noida (U.P) let me know incase any detail is required. Need your prompt response ASAP. Regards, Sohan Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved The day i have raised complaint on your website, second day i went to the showroom and got information that my papers have been received from RTO department and i can receive that in next day.
Now the issue has been resolved
Thanks a lot for your support. Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Yamaha Motor India Customer Care's response Dear Sohan Sarkar, We regret for the inconvenience caused, We have shared your concern with our customer care team. You will receive a call soon Regards Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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