[Resolved]  Yamaha Motor India — permanent number not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.yamaha-motor-india.com

Hollo,

Two months ago I purchased new Scooter on 25th June 2017 but till date i haven't receive neither permannet number nor temp/Permanent RC for my Vehicle.

Details are:

Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

[protected][protected][protected][protected][protected][protected]---
Below are my Emails which i have sent to Yamaha people and their replies.

IYM_YES_YAMAHA via globalymc.onmicrosoft.com
Aug 16 (8 days ago)

to me
Dear Sir,

Greetings for the day.

We apologies for the inconvenience caused to you.

This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution.

If you have any further queries, please feel free to contact us.

Best Regards,
Customer Care
India Yamaha Motor
Toll Free:[protected]
www.yamaha-motor-india.com

From: Sohan Sarkar [mailto:[protected]@gmail.com]
Sent: Saturday, August 12, 2017 12:18 PM
To: IYM_YES_YAMAHA
Cc: Sohan Sarkar
Subject: Re: Require Permanent Number

Hello Team,

Any update on my query??

My complaint ID is : IC-31990-Q7S6.


Regards,
Sohan Sarkar

On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote:
Dear Concern,

Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha)

Please proceed your further process
Thanks

Regards,
Sohan

On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote:
Dear Concenr,

I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter.

Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days.


Details are as follows:


Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

Name: : Sohan Sarkar
Registered Email ID : [protected]@gmail.com
Registered Phone# : [protected]
Permanent address : G-184 Sector 56 Noida (U.P)

let me know incase any detail is required.

Need your prompt response ASAP.

Regards,
Sohan


Sohan Sarkar
Aug 21 (3 days ago)

to sohans, Yes
Hi,

Any update??

5 days ago i recieved a call from you and i have been told that i will be get resolution within 48 working hours.

No alarm since then.

Kindly look into the matter as priority.

Regards,
Sohan

On 16-Aug-2017 8:01 PM, "IYM_YES_YAMAHA" wrote:
Dear Sir,

Greetings for the day.

We apologies for the inconvenience caused to you.

This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution.

If you have any further queries, please feel free to contact us.

Best Regards,

Customer Care

India Yamaha Motor

Toll Free:[protected]

www.yamaha-motor-india.com

From: Sohan Sarkar [mailto:[protected]@gmail.com]
Sent: Saturday, August 12, 2017 12:18 PM
To: IYM_YES_YAMAHA
Cc: Sohan Sarkar
Subject: Re: Require Permanent Number

Hello Team,

Any update on my query??

My complaint ID is : IC-31990-Q7S6.


Regards,
Sohan Sarkar

On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote:
Dear Concern,

Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha)

Please proceed your further process
Thanks

Regards,
Sohan

On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote:
Dear Concenr,

I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter.

Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days.


Details are as follows:


Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

Name: : Sohan Sarkar
Registered Email ID : [protected]@gmail.com
Registered Phone# : [protected]
Permanent address : G-184 Sector 56 Noida (U.P)

let me know incase any detail is required.

Need your prompt response ASAP.

Regards,
Sohan
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2017
Complaint marked as Resolved 
The day i have raised complaint on your website, second day i went to the showroom and got information that my papers have been received from RTO department and i can receive that in next day. Now the issue has been resolved Thanks a lot for your support.
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Yamaha Motor India Customer Care's response
Dear Sohan Sarkar,
We regret for the inconvenience caused, We have shared your concern with our customer care team. You will receive a call soon
Regards
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information