[Resolved]  Yamaha Motor India — poor experience and worst behavior from the showroom owner/boss mr. gajendra sharma contact details-[protected]

Address:

74/2, Kirana Mandi , Ram Nagar, BaghBhathyari,Naya Ganj, Ghaziabad, Uttar Pradesh 201001, 201301

Expecting some action on this.

I have bought a yamaha fzs-fi v 3.0 abs on 30/6/2019, i am facing the issue of my rear tire air ends with every next 4 days continue due to faulty rim or tyre from purchasing date. Sub-dealer also checked the tyre & they have confirmed that the rim is faulty. He was also contact with mr. Gajendra sharma dealer of samrat motors ghaziabad. But they were no any response from very long time about the issue or replacement. I am waiting for resolve this issue but still didn't to got any solution.

So i had decide & go to the direct the dealer i saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But he himself have an attitude i have seen many bad reviews about this showroom in google.

I am worried on the service or complaint of my vehicle, normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers. i would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

I am waiting for resolve this issue but still didn't to got any solution. (3 months) still pending.

If this complaint will not be resolved with in a week so am sure, i will definitely not going to suggest yamaha to any of my friends from now on. Expecting some action on this.

Purchased from sub-dealer of samrat motors- shiva motors ([protected]) garh-delhi road, opp. Kanha shyam mandap, pilkhuwa (Hapur) invoic no. Is 014 of sub-dealer of samrat motors yamaha, 74/2, kirana mandi, ram nagar, baghbhathyari, naya ganj, ghaziabad, uttar pradesh 201001. Contact person mr. Gajendra sharma contact details-[protected]