[Resolved] Yamaha Motor India — poor response from vijay bikes sriperumbudur | |||
I purchased Yamaha Alpha from Vijay Bikes dated 22.06.2018, I like yamaha bike so searched yamaha showroom nearby my home except yamaha all bike show rooms are available. So I went 15Km away from my home and book the alpha. On the same day i paid entire amount Rs.69, 400/-(Bills enclosed). But still now registeration is not done and additional spares also not put. When I called him but no response from Mr.Vijay. I was very disappointed with the way Yamaha treating to clients. Almost 20days completed. I need proper explation from you or else i will return the aplha bike refund the amount. If anything not happen i will raise complaint in Yamaha service in consumer court. Waiting for your feedback. Vijay Bikes, contact no.[protected], [protected]. Regards, Mr.Rajakumar contact no.[protected] Mail [protected]@gmail.com Was this information helpful? | |||
Aug 20, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Yamaha Motor India Customer Care's response Dear Rajkumar, We regret for the inconvenience caused. Your concern has already escalated to the concerned department for further necessary action to be taken. Regards, Team Yamaha India | |||
2 Comments | |||
Comments
this customer purchased a vehicle in finance but he wants delivery before finance approval he paid full amount take delivery ... after that finance payment we done registration and refund the entire amount... with out finance approval we can't registration bcoz hypothication for the consent finance.. f
Reply
Very worst type customer service, while at the time of service, they have missed the customer extra spare parts and they are not responding to that issues for last 3months
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306