[Resolved]  Yamaha Motor India — poor response from vijay bikes sriperumbudur

Address:Chennai, Tamil Nadu, 602105

I purchased Yamaha Alpha from Vijay Bikes dated 22.06.2018, I like yamaha bike so searched yamaha showroom nearby my home except yamaha all bike show rooms are available. So I went 15Km away from my home and book the alpha. On the same day i paid entire amount Rs.69, 400/-(Bills enclosed). But still now registeration is not done and additional spares also not put. When I called him but no response from Mr.Vijay. I was very disappointed with the way Yamaha treating to clients. Almost 20days completed. I need proper explation from you or else i will return the aplha bike refund the amount. If anything not happen i will raise complaint in Yamaha service in consumer court. Waiting for your feedback. Vijay Bikes, contact no.[protected], [protected].

Regards,
Mr.Rajakumar
contact no.[protected]
Mail [protected]@gmail.com
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Aug 20, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Yamaha Motor India Customer Care's response
Dear Rajkumar,

We regret for the inconvenience caused.

Your concern has already escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Complaint comments 

Comments

this customer purchased a vehicle in finance but he wants delivery before finance approval he paid full amount take delivery ... after that finance payment we done registration and refund the entire amount... with out finance approval we can't registration bcoz hypothication for the consent finance.. f
Very worst type customer service, while at the time of service, they have missed the customer extra spare parts and they are not responding to that issues for last 3months

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