Yamaha Motor India — R15 V4 M MotoGp Edition

samsap_sam

from Thane, Maharashtra

Mar 27, 2024

Address:

Thane

I purchased the Bike in October and the TFT meter has gone bad the service centre has replaced the meter and the sensor and the ABS plate with new one but the problem still remains so the have put back the original one and suspect the wiring but dont know when the wiring will be available its hardly 5 months old bike and the problems have started with the bike and there is no response from the Dealer as well as the Service center nor the call center accept to visit service center where they dont know what is the next step to resolve the issue i suspect the bike had a manufacturing defect since it has come within 5 months and should be replaced immediately
MEIRGH67H9P007676
G3N4E0561719
AIMS - B2 Kothari Wearhouse no 2 (5 Acres, Thane, Maharashtra 400610

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2024

Yamaha Motor India Customer Care's response Dear samsap_sam

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha

Apr 04, 2024

Updated by samsap_sam There is no response the Yamaha Service Centre has responded that they dont have Wiring Harnes the complaint is logged over 2 Months now and the Bike is hardly 5 Months old and now the service centre says that its wiring harness issue and they don't have that in stock which will take over 1 month to come this is totally unacceptable that means the bike had a issue since the purchase which has been unresolved since 3 months now