[Resolved]  Yamaha Motor India — r15 version 3 fuel tank cover getting open and colour is getting faded.

Address:Mumbai City, Maharashtra, 400053

The R15 version 3, fuel tank is getting open when we sit into the riding position and now the colour is getting faded of the bike, so how come Yamaha have done such a worst fuel tank which is getting open when we sit and have used low quality colour, we have paid huge amount for this bike and the bike colour and parts is getting worst with in one month of the bike purchase, we need a solution for the same. Otherwise stop selling R15 version 3 and stop cheating customers.
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Oct 2, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Aug 10, 2018
Updated by Sagar Nirbhavne
The R15 version 3, fuel tank is getting open when we sit into the riding position and now the colour is getting faded of the bike, so how come Yamaha have done such a worst fuel tank which is getting open when we sit and have used low quality colour, we have paid huge amount for this bike and the bike colour and parts is getting worst with in one month of the bike purchase, we need a solution for the same. Otherwise stop selling R15 version 3 and stop cheating customers. You people do something about about it, otherwise I will file a complaint against consumer court also.
Verified Support
Aug 13, 2018
Yamaha Motor India Customer Care's response
Dear Sagar Nirbhavne,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Aug 29, 2018
Updated by Sagar Nirbhavne
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name Sagar nirbhavne
Mobile number [protected]
Email id [protected]@gmail.com
Chassis number
Nature of Complaint. Tank panel and colour getting faded
Concerned dealership zaika motors
Retail date 5th June 2018
Aug 29, 2018
Updated by Sagar Nirbhavne
Nobody is giving any resolution to change the panel.
Verified Support
Aug 30, 2018
Yamaha Motor India Customer Care's response
Dear Sagar Nirbhavne,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 08:00 P.M.

Regards
Team Yamaha
Verified Support
Aug 31, 2018
Yamaha Motor India Customer Care's response
Dear Sagar Nirbhavne,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Aug 31, 2018
Yamaha Motor India Customer Care's response
Dear Sagar Nirbhavne,

As per your discussion with our Customer Care Executive. Please visit the concerned Yamaha Authorised Dealership.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
Dec 18, 2018
Updated by Sagar Nirbhavne
Not yet replaced.
Complaint comments 

Comments

Bought vehicle on July 2. Still won't received any call to go RTO office for registration and fittings is not completed
Revathi B's reply, Aug 5, 2018
Plz let me know how we can proceed
Yamaha Motor India Customer Care's response, Sep 19, 2018
Verified Support
Dear Revathi B,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

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