[Resolved] Yamaha Motor India — regarding payment and poor servicing of yamaha r15 motorbike | |||
Dear sir / madam This is inform to you that i had service my r15 motorbike on dated 25.04.2018. After done service and while made payment through debit card when i swipe debit card of rs 2658 /- it had been debited from my account but employee of yamaha said, not credit in our account, i were wait till 1 hr at their service centre to confirm that but amount not credit to your account according to you bill desk employee and same statement also given by service centre manager mr. Gobind ji. Then i made case payment to took the bike and manage said that amount will be refund in 48 hr in your account, but still my account not credited. I call to mr. Gobind and he said that your online payment not showing in our bank statement and jst said to me contact to your bank and disconnect the call. I have contacted to bank and they are saying amount has been credit. I attached some document please find tha attachment above. Second is, after servicing my bike, it isl not working good still, engine or whatever is going bad, i said before the service to engineer but he didnt look on this matter and made bill. Bike still making sound like kat kat kat from engine area. This not good thing, You guyz should understand customer is not free that for frequently come at your service centre even not his fault. So tell my what i do??? Was this information helpful? | |||
Jun 7, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 07, 2018 Yamaha Motor India Customer Care's response Dear Tarun Kumar, We regret for the inconvenience caused. Your concern has already escalated to the concerned department for further necessary action to be taken. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
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You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha