| Address: Muthoot Shopping Arcade Ulloor, Trivandrum Sales: 0471 2444928 ,4099058, 93874 12002 Service: 0471 2444928 Spares: 0471 2444928 |
I have given my bike yamaha fzs v2.0 with reg no KL 01 BR 4846 for chain sprocket replacement at muthoot yamaha in ulloor, trivandrum, kerala on 04/01/2020. They gave me an estimation of 1580 for spares including gst and 250 plus gst for chain sprocket replacement labour. Also he added that swing arm bush and bearing is starting to wear and asked whether to replace it, I told him that my finances are tight right now and dont want to replace it now, he replied that its ok to change it next time and he will grease the swingarm bush, but he never told me that will be chargeable. I have given them my bike for doing the work. In the evening i got a call from the dealership telling me that the work is over and the bill amount is 2357rs. I further enquired about it and came to know that they have replaced some more parts without taking my concern. They should have called me before changing additional parts.
Also I want to know about the labour charges split up they have provided in the bill. To my knowledge while replacing the chain sprocket assembly in Fzs v2.0 the swing arm has to be removed to insert the chain. They have charged labour for chain sprocket replacement and for greasing the swing arm they have again added some labour amount, isn't that double charging the labour amount. Just clarify my doubts and correct me if I am wrong. I have attached the invoice.
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