[Resolved]  Yamaha Motor India — replacement

Address:600073

From: "saravanan mohan" [protected]@gmail.com

I have purchased yamaha alpha disc from samukh motors, selaiyur on 26/09/2017 and my vehicle no is
My vehicle no - tn 11 ac 0346 but sir most of the spare parts has been changed from old one, especialy disc, disc brake, bumper, back side handle. I suspect parts inside the vehicle might have been changed. At running 40 km p. H
More vibration and noise were found
I preferred black colour, but spare parts
On back side is found cyan metallic sticker. L have attached a photo proof of disc, pumper, back handle. I am mentally tortured with this activity. Manager on that branch is very rude and irresponsible. At branch they did something with your suggestion. But i am not fully satisfied. Please replace my vehicle with new one. I hope you will do the
Needful or else i will go to the consumer court.
Yours
M. Saravanan
Plot no-44, door no-03
Saravana nagar
5th street,
Rajakillpakkam
Chennai
600073
Mobile no-[protected]
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Nov 5, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Yamaha Motor India Customer Care's response
Hi,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Really disappointed with service .
Kings motar yamaha baner road pune.
Yamaha Motor India Customer Care's response, Oct 4, 2017
Verified Support
Hi,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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