[Resolved]  Yamaha Motor India — Sakshi motors yamaha

Address:400706

Very poor... Extremely dissatisfied.. I had made my full payment for r15s on 10th of march 2017 and submitted all my documents, they specifically asked for registered rent agreement since i am an outstation candidate for which i had to pay around 5k for doing it because i didnot want any delay in paperwork... All this for nothing... They had told me they will give my bike with registered number plate within 20 days since all my documents and payment was done beforehand. Its been more than one and half month and still i havenot got a single document, they had allowed me take my bike only after many visit to the showroom and they handed me the bike on 3 of april that to without any documentation. Everytime i call they give reason, i am very much disappointed and i request anyone trying to purchase a bike from sakshi motors get ready for disappointment they will never value customers. Even if the showroom is located near you, which happened in my case, never go to them. They will take more than 4 months to give your documents as seen from other reviews. Even if you decide to buy the bike then get ready to pay fine to police everyday. Sakshi motors kindly learn how to respect your customers, we saved a lot of money to get our dream bike and it was supposed to be special. But you guys completely gave me a terrible lesson. Thank you so much. God bless you.
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May 28, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Yamaha Motor India Customer Care's response
Dear Vikkaash,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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