[Resolved] Yamaha Motor India — service and labour charge

Aamir 12

from Patna, Bihar

Address:

Patna, Bihar, 800001

I have fzs fi my chain sprocket sound and when visited yamaha service center he say change your chain sprocket only 7month and my chain sprocket sound it is not solution to change sprocket and every single parts when change then labour charge included i can't understand which parts in yamaha include in warranty i think yamaha cheat every yamaha bike customer no any solution from there end every time parts change then labour charge included in bill

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Sep 23, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Yamaha Motor India Customer Care's response Dear Aamir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Aug 20, 2018

Updated by Aamir 12 My name aamir Ali mobile number [protected]
Email id [protected]@gmail.com
I want know what is cover in warranty in warranty labour charge included for everything so what is means for warranty only engine oil change and air filter clean and engine cover in warranty I think Sri sai Yamaha Patna Bihar service very very bad my concern is that when I purchased fz then in 2month my sprocket sound and you just tell change your chain sprocket so what is warranty

Verified Support

Aug 21, 2018

Yamaha Motor India Customer Care's response Dear Aamir,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India