[Resolved]  Yamaha Motor India — Service c

Address:Marudhar motors, no:114 kamarajar salai, manali, chennai -600068

I took my ray ZR for service to near by yamaha service center, i had the worst service there with them, they charged me with 2550 Rs for service but the service is worst i am having the same issue again, they said they changed the brake shoes, acceleration cable and they dosent even provide me with a bill, i have been keep on asking them for a bill for 4 days, they only reply i got is server issue. They doesn't even attending my calls and refuse to answer me. I feel like cheated here. If i dosent get notified or my issue fixed i gona file a police complaint. This is the 3rd time they dosent provide me a bill for their charges and services. i want my bike to be serviced properly without any more charges am done with their way of treating me. I really wana know for what they changed 2550 rs and am really frustrated how you treat customers like this.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2020
Yamaha Motor India Customer Care's response
Dear Dineshnv,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3272
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information