[Resolved]  Yamaha Motor India — Service provided by Authorised dealer Venkatesha Motors, Erragadda, Hyderabad is WORST

Address:Venkatesha Motors, ERRAGADDA, Hyderabad

Authorized Yamaha Service centre: Venkatesha Motors, Erragadda, Hyderabad.

I tried raising complain against the service centre using Yamaha official website, but it repeatedly show error, taking me to this url everytime:

https://www.yamaha-motor-india.com/contact-feedback-error.html

COMPLAINT:

I Gave my R15M for 1st service, they did a diesel wash and did not clean the bike brake discs, this led to me dropping my bike within 2 months of purchase leading to repair including handle bar bending, mirror breaking, replacing the whole quick shifter, fork bending. I thought may be that was a mistake, but, this was my brand new V4 R15M, but still I did not

In 2nd service, the service guy changed the engine oil and then did not fit the oil cap tight enough, the oil cap was gone while driving, oil fell on my legs, engine made very loud noises.

After getting the engine oil replace with Yamalube, the engine is making abnormally loud noise in 3rd gear while stopping the acceleration in 3rd gear. The service center guys say, it is normal.

There was no such sound previously before the engine oil leaking due to negligence of the service centre.

I need my engine replaced.
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2024
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2024
Yamaha Motor India Customer Care's response
Dear TejaB512

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3275
    Pending
    0
    Resolved
    2272
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information