[Resolved] Yamaha Motor India — sockswapper failure | |||
Dear sir, Good day to you, i recently purchased a yahama ray zr from innovative motors located at tirunelveli., tamil nadu, I was totally disappointed! Within a day i got a major problem with bike back suspension, i got some mysterious sound from the suspension regarding that i informed them and then i admitted my bike to them and after a day they called me Back and told me that there was some loose contact in the suspension as the bike was new model., so that it creats a sound And was resolved at that time and the next day the sound came back again and then i admitted to them and waited a couple of days and they told me that they gonna change the suspension i agreed for that and after also the issue was not resolved!! I was shocked and was totally disappointed on yahama never seen such a issue like this and they told again to wait till first service!! This sounds different and their service was totally worst and useless. I beg pls do take some action and resolve my issue as soon as possible I hope you understand my situation pls revert me back at :[protected]@gmail.com If not i gonna file a complaint Thanks., Was this information helpful? | |||
Mar 27, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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