[Resolved]  Yamaha Motor India — unprofessional behaviour of service centre people and charging extra for card payment

Address:Ghaziabad, Uttar Pradesh, 201012

The office is not professional at all. Vehicles coming after me were serviced before me. When i went to billing section, they said they will charge 1.85% extra and forced me to pay in cash instead. Can you tell me why would someone be charged to pay cashless? I am going to complaint against it with government too. How can you defeat the purpose of pm of india to go cashless. I have made the payment in cash, when i told them that i am going to complaint they delayed delivery of my vehicle even further. My motorcycle's registration number is up14cr4572. My contact number is [protected], email id is [protected]@rediffmail.com.
The service centre it is about is samrat motors, a69, harbans nagar, meerut road, ghaziabad.
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Oct 17, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
Yamaha Motor India Customer Care's response
Dear Vineet Rawat,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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I asked him to resolve the speedometer networking problem but he saying I will change the speedometer by insurance

Yamaha Motor India Customer Care's response, Sep 5, 2017
Verified Support
Dear Poovazhagan Rider,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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