[Resolved]  Yamaha Motor India — Very unprofessional and careless service from Vinayak Yamaha motorcycle dealership in bangalore.

Address:Domlur, Bangalore

After i met with the accident in July 2018, i went to repair my vehicle in Vinayak Yamaha for accident repairs.
After the repairs the handle bar was never ok, even after my multiple complaints they were not able to resolve. i had to go to the dealership often for the same complaint. for more than a year (even if the insurance company was ok to give fork assembly the dealership did not add the fork assemble in the estimate).
Finally they replaced my fork assembly by taking out from some other bike and fitted into mine.Due to which the Brake caliper was not fitting the disc completely, it was only half way, which could have been the safety concern being compromised.
And later due to lock down i was not in town to report the complaint.
later when i asked them on july 2021 they told its not possible at all they did not do it.
finally they charged me to change the right leg of the front tyre. even after paying for accident repairs i had to pay again for the leg.

I am still living with the complaint i am still not satisfied with the product or service.

Vinayak yamaha is one of the worst Yamaha dealership in Bangalore.

Please refer the photos attached where we can clearly see the brake is not being alppied to the entire disk.
+1 photos
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Nov 6, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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