[Resolved]  Yamaha Motor India — wobbling issues r15

Address:

Raigad, Maharashtra, 410206

Hello yamaha,

I bought yamaha r15 from naman motors panvel.

Ever since i've purchased the bike i've been experiencing wobbling issues, and despite of visiting the showroom multiple times after the first service, they have not been able to fix the issue.

I visited the showroom the 4th time and the issue was inspected by a senior yamaha engineer and after inspection the fault was found with crankshaft position sensor and engine stall which was fixed however the main issue of wobbling persists.

The senior engineer kept telling me to give the bike for servicing and also said that this is going to be a paid service. My bike is 5 months old under free servicing hence i am not sure why do i need to pay for the servicing also the local showroom technicians did not seem to be interested in hearing me out about the issue

The senior technician was involved as a result of the complain i registered on the yamaha motors site, however the issue persists.

I have also contacted the showroom owner multiple times and i haven't received any assistance nor did he show the courtesy of calling me back.

Requesting yamaha to get the issue fixed for me or replace my bike as the faulty product is only going to question the credibility of the organization and it's services and attitude towards the customer.

Also requesting yamaha to start it's own factory showrooms/outlets and not outsource it's services to a dealer or a vendor and to also hire quality technicians who are actually concerned about the customers.

I hope this message reaches the top level personnel at yamaha so that he/she is aware of the product and the poor service provided.

Regards,
Vivek murli