[Resolved] Yamaha Motor India — wrong commitment | |||
Hellow, dear Yamaha manager my name is Biki mallick from guwahati, i bought yamaza FZS ver 2.0 bike registration no. AS-01DE-6812 from Grand Yamaha showroom, bharalumuk, at the time of purchase the sales man offer some offers related to same bike, like coupons for 20% discount on renewal of insurance policy of the bike, discount on buying parts etc etc.after hearing this i was verry happy to purchase the bike coz it ll b verry good deal for me. But when i went for redeem such coupon on[protected] for renewing my insurance policy the sales man name is SIDHANT KEDIA who didn't accept it as he said our system doesnot accept this offer even the coupon have valid till[protected], so i request you to kindly take necessary step agnst this showroom & i want my 20% value of insurance back...& i attach some photos for such coupons Was this information helpful? | |||
Dec 17, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Yamaha Motor India Customer Care's response HI, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
 1 Comment | |||
Comments
I have submitted my Yamaha Alfa today at 10:30 am however still waiting to recieve my bike, service is very poor and staff is not supporting. I paid 743 INR but problem not resolved, horn is not working and washing is not good.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306