[Resolved] Yamaha Motor India — yamaha do something | |||
Hi my name is shuaizab. I have purchased yamaha fz250 on 1 may 2018. Bike was told to be bought on small carrier van and its actually driven to me. New bike at speed of 100 plus. From second day its having problems starting, poor average, vibrations etc, i complaint this to yamaha toll free number and they sent first service manager, who checked bike and found no problem.. I am not satisfied then later asm came and checked my bike and found it as faulty. And then later came rsm who checked my bike and said i have to do wheel balancing, valves change and tappet adjustments. I said no to him as its my new bike and i dont want it to be open. I am complaining from past 1.5 months and still yamaha is not listening. I even complaint on consumer forum with docket number -826809. And public grievance number - registration no. : darpg/e/2018/14154 The showroom guy from where i purchased this bike is ride on auto aligarh uttar pardesh. He lied to me from first day and lies are - he havent provided me bike bills. He lied that he brings my bike on van but i have proof as challan that this bike was bought to aligarh by riding it. He sold me this bike with prices like 144129rs. I want clearance on this issue. I did finance of this bike, financer sitting on showroom did fraud of atleast 10000 extra which i settled with hdfc bank. My bike is now working as sluggish engine with average of almost 26 kmpl and other bikes give above 35 kmpl, lots Of vibrations, poor handling and brakes,... This bike feels like old bike and i doubt this bike as test drive vehicle. I want replacement of this bike or i want fully refund of my bike. Was this information helpful? | |||
Sep 15, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 Yamaha Motor India Customer Care's response Dear Shuaizab, We request you to please escalate your query at [protected]@yamaha-motor-india.com or visit the concerned Yamaha authorised dealership as they are ready to assist for the same. Regards, Team Yamaha India | |||
Add a Comment | |||
72%
Complaints
3271
Pending
0
Resolved
2270
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment