[Resolved]  Yamaha Motor India — yamaha fzs v2 bike

It's been 2 years since i got this but and i've always had problems with the chain kit, apart from the one that came with the bike itself, i had to change the kit two times but the chain is still not silent and is making sounds like it did previously, if this continues i believe the chain kit will again go bad. However, when i asked the service center to check they said it's not a problem and the sound should go away in 2 weeks and it's happening since it's a new chain but before that they used to say that get the chain kit changed and i'll make the chain/bike silent which isn't the case. When i changed the kit for the second time, i still had complaints and then they said it's due to the shock absorber and then i got that changed as well but the sound is still there and i am again not sure how the shock absorber can go bad in 2 years when i'm the only one driving the bike and with utmost care. So, when i forced the service guy to make the chain sounds go away completely after those 2 weeks, he checked it again and now they say it's due to the dryer cell going bad and i'll need to get the engine opened to get this repaired. What? In 2 years every original thing is falling apart and the service guys are not able to confirm the exact problem and making me change whatever they want. If it was a problem with the dryer cell, it should be there since i had to change the first chain kit but these guys didn't locate the problem which is why the second chain went bad too fast and i've had problems even when i changed the kit the second time.

So, this is a complaint about how the original parts like chain kits, shock absorber, dryer cell are falling apart and the mechanics at your authorized service center aren't able to find the problem at the right time which made me pay for 2 chain kits and how can the dryer cell/engine go bad in 1 year when i am only guy driving it and getting it serviced at the authorized center always. I seriously need you to look into this and help with the same i've had to pay for too many things in just 2 years and for chain kit i had to pay twice which makes 3 kits in total and the shock absorber thing, dryer cell is pending now and i need you to look into this and help further. On top of all this, i've sent an email to yamaha about 13 days back without any response, also the tyre quality is so bad that i've to replace it now. It's like most of the things are falling apart in 2 years which is awful.

Nature of complaint: complaint on quality of the product as well as the service center
Concerned dealership: sri ganesh motors
Retail date: 24th september, 2015
Address of the service center/dealership: flat no. 19-5-9/1, kishan bagh road, opp : hp petrol pump, aphb conlony, bahadurpura west, hyderabad, telangana 500064.

Regards,
Gulam mohd mustafa