[Resolved]  Yamaha Motor India — yamaha ray z

Address:

600048

Hello sir/madam!

Sub: complaint on vehicle

This is to inform you that i bought "yamaha ray z" on 8th jun'17 newly for the amount of rs.67, 035.00/- in "vardhaman motors at guduvanchery, chennai, tamil nadu. Since i purchased, i have been facing multiple problems like self start was not working properly, gets starting after multiple kicks, corroded foot rest within a month time and the average mileage is 15 to 17 kilometer per litre only. I kept the vehicle for 1st service on 16th aug'17 after the call where i orally informed all the aforesaid complaints to them and they have also noted down the same. After the service, they said it will take at least 3 services to set the mileage which was not convincing for me as they initially told me that it will give 45 kilometers per litre. It was apparant that, they just did water wash and did not attend any of my complaints mentioned. I got shocked when i saw the corroded foot rest again after the service. Hence i did mention in the feedback that 100% not satisfied and came back to home.

Service amount was rs.410/- but they charged rs.428/- and didn't even gave me the change of rs.2.

Cheque payment detail:
S no. Value date transaction date cheque number transaction remarks withdrawal amount (Inr) deposit amount (Inr) balance (Inr)
1 05/06/2017 05/06/2017 24577 vardhamanmotors 67, 035.00 63, 055.77

Vehicle detail:
Model:"yamaha ray z"
Registration #: tn 19 ad - 6626
Engine #: e3y4e0001284
Chasis #: me1sed172h0001282

To concisely, i kindly requesting you to change the vehicle immediately and help me out. Else i may go to legal steps further for this case. This is my first experience with yamaha which is very bad to me and i will never go for it again in my life time.

Hope this issue will be taken care in a day time. Thanks in advance.

I doubt whether is it a new vehicle or not.

Regards
Shenbagam. P