[Resolved]  Yamaha Motor India — yfz r15s/no service call after 1st service and damaged front

Address:560048

Hi team

I got my yfz r15s on may 19 th 2017 from sprint yamaha next to phoenix market city.

So the problem is they called me for 1st servicing but after that, they never called for 2 nd servicing.

The worst part, they damaged the front of the bike while 1st service and now the shop changed to whitefield yamaha.

I am a loyal customer to yamaha for 6 years.

This kind of negligence is unacceptable.

I need immediate action on this and i need a proper replacement.
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Jun 10, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
May 06, 2018
Updated by Utsav Ghosh
My Number [protected]
Verified Support
May 08, 2018
Yamaha Motor India Customer Care's response
Dear Utsav Ghosh,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

She also called me from-[protected] (RITU RANA)
but, I don't give her money.
She gives me account no. To transfer money

syndicate bank
ac holder name:-Mr sandeep
ac no.- [protected]
ifs code- synb0009944

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