[Resolved] Yatra.com — Money still not refunded even 48 hours after cancellation

Anubhav Gupta 21

from New Delhi, Delhi

Aug 4, 2022

Address:	New Delhi
Website:	Yatra.com

I had booked a hotel with Yatra.com, reference number[protected] on 2nd of August, 2022. UPI reference is[protected] for the transaction of Rs 12, 867.

I cancelled the booking same day on 2nd August 2022 but even after 48 hours my money has not been refunded. Customer care is not picking up my calls.

Please look into it and resolve my issue by crediting my money back to me.

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Aug 5, 2022

Complaint marked as Resolved

Money refunded

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Aug 04, 2022

Updated by Anubhav Gupta 21 Hotel booking reference number is[protected]

Verified Support

Aug 04, 2022

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund for your booking. Yatra takes 24-48 working hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care