Yatra.com — Refund not given

Website:yatra.com

Hello, I have booked a flight with Yatra.com for travel for 2 passengers. Flights from India to UK was OK but UK to India was cancelled and although it was cancelled by Airline ( Jet airways), refund is yet not proceeded even after 2 years and although tickets were IATA protected. Even after multiple follow up with Yatra. com, they are not refunding the payment made by me towards them for cancelled flights.

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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Krutarth,

Greetings from Yatra.com!

Request you to kindly share your Yatra booking reference number and registered email ID to enable us to assist you.

Regards
Yatra Care

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