[Resolved]  Yatra Online / Yatratrip.in — added extra amount without my knowledge to my package, no response for 10 days for my mails

Hi,

I booked singapore package from yatra.com, made almost complete payment with 6791 amount left, needed to make a few changes in package, contacted yatra 3 times with no response, also the amount left on payment portal changed from 6791 to (7898+10420) for my 2 reference ids yh4335434 and yh4335447, without my acknowledgement. Its very frustrating from a company like this to get no response even thought mailing them 3 times since 21st october almost 12 days, also sudden changes in the package without any information. Earlier also a payment issue happened, i paid complete amount and then they said no mam this is remaining we are changing the amount. Its highly frustrating. I wont choose yatra ever again and ask people never to choose it with such kind of responses. I need to complete the payment by 3rd nov. Highly frustrated.