[Resolved] Yatra Online / Yatratrip.in — Amount deducted from my account but there is ticket not booked

[Resolved] Yatra Online / Yatratrip.in — Amount deducted from my account but there is ticket not booked

A Avi-2611 Jul 31, 2022 Aug 5, 2022 This thread was updated on Aug 5, 2022

I made a flight ticket payment of amount 2069 the amount got deducted from my bank account. I made the payment through gpay and the payment has been done. My money also deducted but ticket not been confirmed and also there's no show of whether where my money went. In my bank statement it is clearly shown my amount is Debited to yatra but I'm not getting any transaction history or booking I'm being cheated i think so by yatra very disgusting this is. +1 photos Was this information helpful? No (0) Yes (0)
Aug 1, 2022 Complaint marked as Resolved I got my refund back. They sent me the mail about the refund process and within 24 hrs the amount credited back in my account Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 01, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payment on our portal, request you to kindly share the email ID used for the booking for us to check and assist you. Regards Yatra Care
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Comments

Madupalli

from Pune, Maharashtra

Aug 5, 2022

My money got deducted from my bank account while booking the ticket but i didn't get any confirmation mail sms or any other way for communication from yatra services. I don't believe yatra.com providing this much of hopeless services.
I did my payment through Phone pay. I have the UPI Ref number itself.
Please help me with this issue 🙏