[Resolved] Yatra Online / Yatratrip.in — Made a payment but flight not booked.
N
nikhilbansal147
Aug 3, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
I have made a payment through PhonePe to book flight number AI-777 on 20th august, 2022 for 3 persons. The amount for the same has been deducted but no booking is showing in my Yatra account.
PFA the details of the payment.
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Sep 8, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2022
Yatra Online / YatraTrip.in Customer Care's response Dear Nikhil, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payment on our portal, request you to kindly share the email Id used for the booking for us to check and take it further. Regards Yatra Care
Aug 04, 2022
Updated by nikhilbansal147 Email id: nikhil.[protected]@gmail.com
I have dropped a mail regarding the same.
Verified Support
Aug 06, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 16423 has been processed from our end on 04 Aug 2022. Please note, your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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