Yatra Online / Yatratrip.in — Money deducted but ticket was never booked
M
mail2raman
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
I booked a ticket for 4 passengers from Yatra.com on July 19th for Lucknow to Delhi. The money was deducted from netbanking and i never got the ticket. After calling airlines, they confirmed that there is no reservation in our name. Yatra does not have any phone number to call either. This is bad customer service. Money was never refunded for more than 6 days. And the price of ticket also went up resulting in additional losses.
Screenshot of online payment attached.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care
Jul 27, 2022
Updated by mail2raman Email ID used was [protected]@gmail.com
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