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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — Money paid but ticket got cancelled

I had booked a ticket with three passengers from delhi to katra through maheshwaram travels. After reaching at the boarding spot and on calling the bus operator at the provided number i was informed that no tickets were booked from my side and was not allowed to board the bus. I did not even see the bus at the given spot.
I request you to kindly fulfill all amount. The details of the ticket booked are attached herewith for your reference.
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Nov 24, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 3175 for your booking. Yatra takes 24 working hours to process the refund. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care
Oct 19, 2022
Updated by Simranjoin Thank you so much Yatra team but due to this refund i got scammed of 20000. I mailed yatra support so many times for refund but got automated mail. Today someone from yatra support called me and told that they will refund the money. Told me to follow the steps. After that 20000 got debited from my account. I didn't shared any account detail or otp or anything please help me in refunding this money as well.
Verified Support
Oct 20, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that no official representative of Yatra.com would ask you to share your Bank account / card details or UPI pin with us, we request you to kindly do not share the same with anyone. Also, we would request you to kindly report this to your concerned bank if it is fraud transaction. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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