[Resolved]  Yatra Online / Yatratrip.in — My payment was successful but ticket was not booked

I booked bus ticket on 26th July through yatra app. My transition was completed amount deducted from my bank but the ticket was not booked. Please check once and give me my refund back as soon as possible.
Email id- [protected]@gmail.com
Phone no - [protected]
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Aug 31, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
Yatra Online / YatraTrip.in Customer Care's response
Dear Vijay,

Greetings from Yatra.com!

Sorry for the trouble caused. We would want to inform you that due to some technical error the refund got delayed, please kindly note we are working on it to get the same sorted. Your amount of INR 554.00 is already queued for the refund, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account.

Regards,
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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