[Resolved]  Yatra Online / Yatratrip.in — Refund is not credited to bank account

Booking ref[protected] . The airlines had cancelled the flight and raised a full refund 12402 to yatra . But still yatra is not yet processed to my bank account . It’s been nearly 9months . No one is responding to my emails and no customer call service to speak to their representatives
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Aug 12, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! As we checked you were already in contact with our support team related to your concern/query and required information/ details were shared with you. Should you require any further assistance feel free to write back on the same email thread for our team to check and assist you better. Regards, Yatra Care
Verified Support
Mar 01, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We would like to inform you that your refund request is under process from our end. We would request you to please allow us 5-7 working days to further address your refund query and solicit your patience. Regards, Yatra Care
Complaint comments 

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I had given complaints from multiple yatra sources from last 9months and completely fed up with yatra services . I have nearly 25emails which I had forwarded to yatra customer support, every time they will say to wait for next 5-7 days but I will not get any further reply from anyone .

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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