Yatra Online / Yatratrip.in — Refund of two tickets Kullu to Delhi

Dear Sir/Madam,
Please find in attachment the description, details and proof of the complaint in subject.
I hope your company will ( rather should already have done ), take necessary action to refund our money ASAP and finally put an end to this unfortunate episode and help you maintain a reputation that we thought you were worthy of at the time of booking the tickets through your site. Alas !!!
Please send your office address and phone number also.
Regards
Ruchira Mittal
[protected]