Hi,
There are 2 issues with Yatra I’m facing. Rs. 39290 was refunded by Indigo for cancellation of my flight
PNR - DK9KFS
Booking ID[protected]
1. Yatra hasn’t refunded my amount despite raising a request for the same and reaching out to their customer care multiple times (no numbers working, only email working where they’re sending the same system reply to every email escalation) for 3 weeks now. Screenshots attached
2. Yatra is only refunding 28k out of 39k, and there’s no one to explain why they’re keeping my Rs. 11000+ which they’ve received from Indigo on my behalf since booking was via them.
Need immediate refund. Kindly help in immediate resolution.
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