[Resolved] Yatra Online / Yatratrip.in — booking of my ticket | |
Sir, I have booked my train tickets but due to some problem your app shows that train tickets are cancelled but after some time they cut the money from my credit card and mesaaged confirm ticket before one hour i was not ready to go and i missed my train and in app it is showing when i am filing tdr it is showing pnr not complete please help Pradeep chordia Booking id[protected] Was this information helpful? | |
Aug 16, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Pradeep, Greetings from Yatra.com! This is with regards to your Train ticket under Yatra booking reference number[protected]. We regret the inconvenience you have gone through. We would like to inform you that your refund of INR 407.84 is under process from our end. Please note, Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Regards, Yatra Care | |
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