[Resolved]  Yatra Online / Yatratrip.in — bus travel issue - narayanamoorthy travels - chennai to aranthangi

Address:	600001
Website:	Narayanamoorthy travels , chennai

I was to travel from chennai to aranthangi on 11 may 2018. I booked online through yatra and my ticket is confirmed, boarding in perungalathur at 10.30 pm

I called the operator to confirm the boarding point and bus current status. But all phone numbers given below are un-answered or switched off.

I am fed up a lot, since i was calling them for 2 hours from 9.30 pm on 11 may 2018.

I was waiting in my boarding point and i didn't receive a call from the travel operator.

I searched the internet for operator office number and i got one and called them for bus driver number and he gave one. I called him, but it was not the right number too.. I called the office again even they have switched off theirs too.

Consider i am not travelling alone and if i am travelling with my family and baby or with my parents, think about my situation whether can i roam around looking for bus or finding them a new bus for travel at 11.50 pm on a busy rush hour day.

How could the bus operator can be so irresponsible of its customers. Is this the way they treat them.

I am hoping to know how would yatra react to this and how could possibly solve these kind of situations for its customers.

Fed up a lot, i sent a grievance mail to yatra, will post a reply too when i get a reply from them