[Resolved]  Yatra Online / Yatratrip.in — cancelled transaction refund request

I am dis satisfied with yatra online services. Thier online flight ticket purchase is very confusion and they making money
From innocent customers. I made 5 tickets domestic purchase. When i verified thru their online a quote was shown and i done
Purchase and at final
Ticket confirmation page they hold tickets mentioned i need extra pay 2000 rs in order complete purchase other wise saying they
Store ticket amount at some e-cash. That was not fair its customer wish to purchase a ticket based on quote.
I finally end up of paying extra 2000 rs on my purchase. Due to some personal reasons i cancelled my tickets and
Asked a refund. I lost 12000 rs on cancellation and airlines mentioned they already refunded with in a day after
Cancellation my partial amount which was rs 6300. Its 2 weeks airlines mentioned refunded and when i request yatra thru
Email they mentioned 4300 refund which was one week back and when request they mentioned processed refund and it didn't
Credit back to my bank account till now. This is not at all fair its customer wish to purchase any tickets or package
Thru them. Their way of communication thru emails is different. I sincerely request to process my refund and there is
Not a point of holding my refund till date. Regards, sudhir