[Resolved]  Yatra Online / Yatratrip.in — Cant make payment

Respected team,

I request you to please:

Note i am trying to apply 1 gift voucher code
Note after the voucher code has been applied, the amount gets deducted from the total (Attachment 1)
Note i am not trying to make the balance payment through credit card and i am getting the attached error (Attachment 2)
Resolve this error for me so that i can apply the gift voucher & pay the balance through my credit card


I await your response

Thank you

With sincere regards,

Rahil mehta

+91 [protected]
+1 photos
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Aug 13, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
Yatra Online / YatraTrip.in Customer Care's response
Dear Rahil,

Greeting from Yatra.com!

We regret for the inconvenience caused. We would want to inform you that the balance payment need to be made from the same bank card against which the gift card was issued.

Regards
Yatra Care
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