[Resolved] Yatra Online / Yatratrip.in — cheated with hotel booking

evababy

from Bengaluru, Karnataka

Address:	Vizianagaram, Andhra Pradesh, 535591
Website:	www.yatra.com

I booked a hotel room and the property owner says it is invalid.
We book online and this is the thing you do to a costumer by providing false booking. What ever it is we need this to be resolved and conform it as you promised. Hope you will keep it up.

Reference number : [protected]

Hotel conformation no : yat[protected]

Doma palace, gangtok, 91-[protected]

+1 photos

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Apr 21, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greeting from Yatra.com!

We regret the inconvenience you have gone through. Kindly allow us some time to check.

Thanks
Yatra Care

Verified Support

Mar 21, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greeting from Yatra.com!

We have contact the hotel on your behalf and found booking is confirmed and as per our records same has been conveyed to the guest.

Thanks
Yatra Care