[Resolved] Yatra Online / Yatratrip.in — flight booking cancelation of refundable ticket no[protected] | |||||
I booked an air ticket by yatra.com on 21/11/18 10 pm for rs 5410 for my son On next day canceled the refundable The amount will be returned only rs 766/ As jat 24 hrs before full amount will be refundable Cancelation rules of the yatra.com pasted below You can cancel your domestic flight bookings online. Log in to my bookings, select the relevant booking and click on the cancel button. For online cancellation, yatra will charge rs. 400 per person per sector as standard cancellation charges. To amend/cancel your ticket offline, call yatra customer care on [protected]. For all offline cancellation of domestic flights a standard charge of rs. 1250 per person per sector, over and above the airline's own cancellation charge will apply. For international flight bookings a standard fee of rs 1250 per person would be charged for online cancellation and 2250 for any offline cancellation, over and above the airline's own cancellation charge. For rescheduling of domestic flights, yatra will charge rs. 400 per person per sector as standard rescheduling charges. For no-show on domestic flights, yatra will charge rs. 100 per person per sector as standard no-show charges. Please refer to airline specific amendment and cancellation policy while using yatra services. You may be required to directly contact the nearest airline office (Of the concerned airline) to get your reservation cancelled. Was this information helpful? | |||||
Dec 23, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Dharam, Greeting from Yatra.com! We would want to inform you that charges are applicable as per airline and Yatra policy and same is mentioned on our website before confirmation. Please note promotional discount and Yatra convenience fee is non refundable. As checked our team was in contact with you and shared all the charges and cancellation was done with your consent. Regards Yatra Care. | |||||
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