[Resolved]  Yatra Online / Yatratrip.in — flight tickets booking

Address:

6000041

Hello yatra,

I made flight booking yesterday for 10 people to dubai. The price was 19k and when i booked the price automatically increased 30% after which it went to the payment website. The website was so down and after filling in the travellers details it directly took me to the payment page in which i was not able to see the total price. Since i saw the amount as 19k i went and made the payment. When i made the payment the cost has gone really high and the charges were more.

I booked for my boss and now because of this the same is about to get deducted from my end as a penalty.

If i would have booked directly in the airline website the amount would have been less. I need the entire refund amount without any cancellation charges. This is really bad and refund the entire amount as the amount when i booked and when i paid was totally different and it was totally high.