[Resolved] Yatra Online / Yatratrip.in — hotel booking failed and not confirmed no refund | |
Hi.. Myself Avinash Jagdale [protected] [protected] Booking reference number: I have booked hotel through yatra. Com for two days 18 to20 jan yesterday and booking failed and not confirmed. Payment debited from account and no reversal of payment has been done yet and not even single call from yatra. No relevant email of available to raise the concern. Please help and resolve Was this information helpful? | |
Feb 22, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Avinash. Greeting from Yatra.com! Thank you for your time on call. As per our conversation. We have forwarded your query to our team to check and assist you. Regards Yatra Care. Verified Support Jan 16, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Avinash. Greeting from Yatra.com! As per our records our team was in contact with you and full refund of INR 3056.00 has been processed from our end in the same mode of payment. Please note If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care | |
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