[Resolved] Yatra Online / Yatratrip.in — money deducted but ticket is not booked | |
I tried to book train ticket from yatra app today (15/11/18), payment was done but ticket is not booked. After sometime it was shown that ticket is cancelled. I tried to contact customer care services but there is no connection to executive. Booking reference no is[protected] Amount deducted is 4103 I am sharing the details of transaction sms and booking details Please refund the amount asap Was this information helpful? | |
Dec 20, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience caused to you. Your booking is not confirmed and the refund of INR 4103.00 has been processed from our end . If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care | |
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