[Resolved]  Yatra Online / Yatratrip.in — refund not received from flight cancellation

Address:500007
Website:www.yatra.com

Hello team,

I have cancelled my destination flight, reference #[protected]. The flight has been cancelled on 3rd january, 2018 but i did not receive any refund for the same.

Whenever i am calling the customer care, they are asking to log on to their website.

Please help.

Best regards,
Sharmili sent
Ph no [protected]
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Feb 21, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Sharmili,

Greetings from Yatra.com!

We would like to inform you that the refund has been processed from our end on 21 Jan 2018 for INR 54.00. In case the payment has been made from a private sector bank the refund will take 2-3 working days and for public sector bank the refund might take up to 7 working days.

Best Regards,
Yatra Care
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    +91 12 4437 5353
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