[Resolved]  Yatra Online / Yatratrip.in — reg. rescheduling of my flight ticket

Address:	122002
Website:	yatra.com

Yatra team,

I had booked my round trip colombo-cochin-colombo using yatra.com. My booking reference id is[protected].
Today, i. E. 30.11.2018 evening 6:00 pm i had raised interest in reschedule my flight ticket to 7th of december. By that time, the customer care executive has told that there is no fare difference and another person in this regard will contact.
One mr. Jyoti nandan rai from yatra.com customer care executive has called me back by evening 07:47pm and when i told him regarding my rescheduling plan, he told me that on 7th there is a fare difference of 1200rs, due to which i again shifted my date from 7th to 8th of december where there is comparatively less fare difference of 500 rs. However i was unable to make payment immediately since during his call time, i was out of my house and i requested him to kindly give ma a return call in 10 minutes so that i can reach my house and able to make payment.

Now its already 9:53pm and i haven't received any call from any of executive and meanwhile i had made call to the customer care executive 02 time to attend my matter to avoid any fare hike.

Each minute your executive is wasting, i am getting charged for fare difference, which i am not going to pay.

Kindly look in to the matter and revert on priority.